You agree to receive informational messages (appointment reminders, account notifications, etc.) from Red Mountain Garage Doors. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at info@redmountaingaragedoors.com. You can opt out at any time by replying STOP.

Red Mountain Garage Doors will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms.

Types of Messages

When opted in, you will receive text messages (SMS/MMS) to your mobile number. These messages may include:

  • Responses to a quote, estimate, or service inquiry

  • Real-time texts to ask and answer questions about our services and pricing

  • Appointment scheduling and confirmations

  • Feedback requests

  • Project updates

  • Follow-up messages

Message Frequency Disclosure

The frequency of messages may vary based on the services you have selected or the nature of your interaction with us. For example, appointment reminders may be sent more frequently around scheduled service dates, while other messages may be sent as needed. We will not send unsolicited marketing messages without your consent.

You can expect to receive 5–10 messages a month from us.

Message and Data Rates May Apply

Message and data rates may apply to any text messages sent to or from your mobile device, depending on your mobile plan. Please contact your mobile carrier for more information about their rates.

Customer Support Contact Information

If you need assistance or have any questions about the messaging service, reply “HELP” to any of our messages, or contact us directly by email at info@redmountaingaragedoors.com. Our customer support team will be happy to assist you.

Help

If you’re experiencing issues, you can reply with the keyword “HELP,” or contact us directly.

Interruption

Carriers (e.g., AT&T) are not liable for delayed or undelivered messages.

Costs

Message and data rates may apply for any messages sent to or from us. Please check with your wireless provider if you have any questions about your text or data plan.

Opt-Out Instructions

You can opt out of receiving future text messages at any time. To unsubscribe, simply reply “STOP” to any of our messages. After opting out, you will receive a confirmation SMS, and you will no longer receive text messages unless you opt back in. Please note that you may still receive transactional messages related to your current service request. To opt back in, sign up again or text “START.”

Consent

By providing your mobile number and agreeing to these terms, you are consenting to receive text messages as outlined above. You understand that you are not required to agree to receive text messages to use our services, and you may continue to use Red Mountain Garage Doors without subscribing to text message communications.

Changes to These Terms

Red Mountain Garage Doors reserves the right to modify or update these Messaging Terms & Conditions at any time. Any changes to these terms will be communicated to you, and your continued receipt of messages from us will constitute your acceptance of such changes.

Privacy

Your privacy is important to us. We will never sell or share your mobile number with third parties without your explicit consent. For more information, please review our privacy policy.